Insurance Industry around the world is currently facing a more complex business environment marked by changes in the economic and demographical landscape, technological innovations, changing of consumer behavior and expectations, and the presence of disruptive forces among other things. In the face of growing complexity, insurers around the world are focusing on a few basic goals: top-line sales, bottom-line profitability, addressing challenges and competing in a dynamic industry.
The supportive economic environment 2019 and beyond presents an opportunity for the insurance industry in developing countries, including Indonesia. But in order to capitalize on this opportunity, insurance companies will have to effectively anticipate, prepare, and adapt to their shifting circumstances, both strategically and operationally (which is well within their control). In short, Insurance companies will have to muster all of its potential in order to realize its goals, especially increasing its top-line sales and bottom-line profitability for 2019 and beyond.